As a first-time client of ARL, I was thoroughly impressed with their responsiveness, professionalism, and knowledge pertaining to our unique situation. Every interaction with them from the first phone call to the final report was frictionless and enjoyable. Their ability to diagnose our system and conduct a field inspection within such a short timeframe was critical for our company’s tight launch schedule. It was a pleasure working with the Senior Staff Engineer during the field inspection as he was very knowledgeable and provided many insights that will help our engineering team ensure our products meet future compliance as we evolve. In short, ARL has gained a long term client in Black Box VR and we fully trust their ability to conduct the testing required to certify our products.