To Whom it May Concern:
I have been using the services of Applied Research Laboratories for 30+ years now and have always felt that they have done excellent and professional work on all of the projects they have worked on for me. ARL has always been very professional, encouraging and supportive of/with my endeavors.
Warren Technology has been using the services of Applied Research Laboratories for many years. Our team has always been pleased with the level of professional excellence the ARL engineering team has always provided for every one of our testing and listing projects. The entire ARL team is dedicated to providing fast turn around times that allow us to get our products to market efficiently. In our opinion, the level of integrity of ARL’s services equals or exceeds all other similar agencies in the industry.
I would like to thank you and everyone at ARL for always being professional. Everyone there has been easy to work with and dedicated. Going through the testing process was a painless event. The communication with the Director of Engineering through the testing process was wonderful always keeping me up to date.
As far as Follow-Up Inspections, it is a must for every manufacturing facility. Your inspections kept my company in compliance with all applicable standards and all ARL requirements.
Out of all the Listing agencies I have ever dealt with in the past ARL is 2nd to none. Thank you again for everything you and ARL have done.
Heary Bros. Lightning Protection Co., Inc. has utilized the services of Applied Research Laboratories, Inc. for more than five years and has been consistently impressed with ARL’s timely service, its commitment to excellence and independence, and its contributions to the improvement of quality control in the manufacturing process. ARL has provided a range of such services to Heary Bros., including through its listing service for UL 96a as well as through its independent inspection of installations in the field for compliance with our manufacturer’s standard, HB-21.
In providing us with listing services and plant inspection, ARL has been thorough, timely and professional. Indeed, ARL has assisted our company in ensuring that it has available the most up-to-date and highest quality calibrations equipment, thereby placing our company “ahead of the curve” in terms of the calibration equipment used in the lightning protection industry. Thus, with ARL’s independent input, Heary Bros. has moved ahead to make its quality assurance program provide more than is required by both consensus and manufacturer’s standards, thereby making Heary Bros. a leader in the lightning protection industry. Likewise, in providing independent inspections in the field with respect to our manufacturer’s standard, HB-21, ARL has developed techniques which are more efficient and effective than other techniques used in our industry, thereby providing the highest quality to our customers while at the same time doing so in economic manner. In short, ARL is an innovative independent testing laboratory which has its eye on both the present and the future needs of industry and consumers alike. We are pleased that ARL is there to provide us with the independent testing and inspection services needed to ensure the highest quality for the products we provide to our customers.
As a first-time client of ARL, I was thoroughly impressed with their responsiveness, professionalism, and knowledge pertaining to our unique situation. Every interaction with them from the first phone call to the final report was frictionless and enjoyable. Their ability to diagnose our system and conduct a field inspection within such a short timeframe was critical for our company’s tight launch schedule. It was a pleasure working with the Senior Staff Engineer during the field inspection as he was very knowledgeable and provided many insights that will help our engineering team ensure our products meet future compliance as we evolve. In short, ARL has gained a long term client in Black Box VR and we fully trust their ability to conduct the testing required to certify our products.
Thank You Robert! Your team was fantastic (as were you) and I am very grateful for the help and professionalism!
Thank you so much for coming in on such short notice. We were very happy with the customer service and quick turn-around
Thanks for the quick turnaround on the quote. I look forward to working with ARL here in the near future.